FAQ / Shop
- I placed an order in the shop. When will I receive it?
Orders are shipped once a week on Friday. Once shipped, delivery usually takes a day in the Netherlands, a week in Europe and two weeks in the rest of the world.
- Can I order a signed book?
All the books ordered in our shop are signed. If you would prefer an unsigned copy, please specify this in the comments section.
- My order has not arrived. What should I do?
If your order does not arrive within the above-mentioned time, something may have gone wrong during shipping. It is usually possible to locate your order using a tracking code. For tracking queries, please contact firstname.lastname@example.org.
- My order is damaged. What should I do?
We take the utmost care to package your order so that it arrives in perfect condition. If the order is damaged nonetheless, please email photos of the damage to email@example.com. Based on the photos, we will find you the most suitable solution.
- Can I get a bookseller discount?
Booksellers can get a 40% discount on all available titles. For orders up to six books, the shipping costs are paid by the seller. For orders of seven books or more, shipping is free.